CONTACT US
OFFICE HOURS
Monday – Friday, 8am to 5pm EDT
Phone: (800) 948-4453
Fax: (843) 849-8384
Email: info@peoplease.com
For information about office closures, check out the 2021 PEOPLEASE Holiday Schedule.
MAILING ADDRESS
PEOPLEASE
177 Meeting Street, Suite 300
Charleston, SC 29401
HOW CAN WE HELP YOU?
We’ve compiled information about our most common client and employee requests, including paystub access and work comp coverage certificates. Please fill out the contact form at the bottom of the page if you need assistance or want to learn more about PEOPLEASE services!
EMPLOYEE FORM W2s
2020 W2 forms will be postmarked to the employee address on file no later than February 01, 2021. Additionally, an electronic copy of the document will be available for download in your Employee Self-Service Portal by Feb. 01, 2021.
If you believe the mailing address on file is not accurate or have additional questions related to your Form W-2, please reach out to w2@peoplease.com.
EMPLOYEE SELF-SERVICE PORTAL
Managers and employees can log into the self-service portal by visiting www.mypayplease.com.
FOR HELP WITH YOUR ACCOUNT:
- Email esc@peoplease.com any time
- Call (833) 879-9935
- Monday – Friday, 8am – 8pm ET
- Se habla español
USE THE PORTAL* TO:
- Complete new hire paperwork
- Update personal information
- Access paystubs and W2s
- Request time off
*Portal features vary by employer; not all employees will use these functions.
EMPLOYMENT VERIFICATION
PEOPLEASE uses The Work Number® to provide automated employment and income verification for our clients’ employees. Rapid verification is available 24 hours a day, 7 days a week.
TO VERIFY EMPLOYMENT OR INCOME:
1. Visit www.theworknumber.com or call 1-800-367-5690
2. Click “Get Started Now” and select the appropriate option
3. Provide Employer Name or Code (PEOPLEASE Employer Code is 17760) and Employee’s Social Security Number
For additional assistance, complete the contact form below.
DOT VERIFICATION
PEOPLEASE is unable to provide DOT verification files. To obtain DOT verification, contact the specific transportation company for which the employee drove.
WORKERS’ COMPENSATION
All workplace accidents must be reported within 24 hours, even if there are no apparent injuries.
TO REPORT ACCIDENTS WITH INJURIES:
CONTACT MedCall IMMEDIATELY
Call (855) 963-3225 or visit www.callmdfirst.com on any device.
TO REPORT NON-INJURY ACCIDENTS:
CONTACT PEOPLEASE WITHIN 24 HOURS
- Call (800) 948-4453 ext. 5 during business hours.
- After hours, email wcclaims@peoplease.com or call (888) 219-0044 to leave a message for our answering service.
REQUEST CERTIFICATE OF COVERAGE
Submit workers’ compensation coverage certificate requests to certs@peoplease.com with a completed Certificate of WC Request Form.
Standard certificate requests may take up to 24 hours to process. Requests for certificates needing a Waiver of Subrogation or Alternate Employer Endorsement may take up to 72 hours to process.
CONSUMER PRIVACY
Website visitors can view the PEOPLEASE Privacy Policy here.
If you are a California resident who would like to request information about the data PEOPLEASE collects and/or shares, access collected personal data, request that personal data be deleted, or opt-out of the sale of your personal information, complete the contact form below.
QUESTIONS? WANT TO LEARN MORE?
PEOPLEASE is ready to answer any questions you may have about our services and solutions. We’d love to talk more about how a PEOPLEASE partnership can benefit your business. Complete our contact form and someone will be in touch within one business day.